Host Guide

Self-managing your Cape Town rental, without the 20% fee

See every stage of a guest stay — and how KaapLiving handles messaging, turnovers, maintenance and reporting for a flat monthly rate.

The operating journey
7
stages from booking to checkout —
handled automatically
R690 flat rate per unit
Unlimited guest messages
Cape Town specialist
Live in 48 hours

Full service should be specific.

Walk through each stage of a guest stay. See what KaapLiving handles, what you approve, and what information makes it possible.

01Booking received
02Pre-arrival & check-in
03Guest messaging
04Cape Town local guide
05Cleaning & turnover
06Maintenance coordination
07Owner reporting

See the percentage.
Then see the rands.

A percentage sounds abstract until you see the annual cost. Compare what agencies charge against KaapLiving's flat rate for your portfolio.

R5 000R100 000

Make the decision with the full picture.

What agencies typically charge, what you get with KaapLiving, and what Cape Town hosts say after switching.

What agencies typically charge

Most Cape Town short-term rental agencies charge 15–25% of gross revenue — before platform fees, cleaning costs and maintenance. On a R18 000/month unit that is R2 700–R4 500 every month, whether you use their services fully or not.

What you control with KaapLiving

You own your Airbnb and Booking.com listings. You set the rates. You take over any conversation with one tap. The platform handles the operating work in the background — you are the host, not a passenger.

What hosts say

"Guest messages were taking an hour out of my day, every single day. KaapLiving handles all of that now. Guests are actually getting faster responses than when I was doing it myself." — Franz M., 82 on Main

Every stage, covered.

KaapLiving is not a call centre. It is a purpose-built operating system for Cape Town short-term rentals.

Guest communication

Replies in seconds on WhatsApp, at any hour, in your voice. Knows your house rules, access codes, check-in instructions and apartment quirks. One tap and you take over — the AI stays out until you hand it back.

Cleaning & maintenance

Checkout triggers the alert and unit-specific checklist to your cleaner automatically. Guest maintenance reports go straight to your contractor. You see everything. Nothing sits waiting to be actioned.

Reporting & knowledge base

  • Occupancy and revenue across all units
  • Direct booking share tracking
  • Response time analytics
  • Property Q&A: enter once, the AI answers forever
  • Cape Town by-law night tracker

Let the platform take the 2am question

First month free. Only 3 spots remaining. Cancel anytime.

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